Practical digital fraud support

Not sure if it’s a scam?

Get clear on what’s happening, take one calm next step and keep hold of the evidence that matters—without jargon or judgement.

A few calm minutes can make a real difference. Written from lived experience of the UK bank complaint process.

A person calmly reviewing information at home

What you can expect

No shame. No scare tactics.

Being manipulated does not make you foolish. The next useful step matters more than blame.

UK-specific routes

Bank complaints, Final Response Letters, SARs and the Financial Ombudsman explained plainly.

Action before theory

Every download is built to help you record, organise or respond—not simply read.

Start here

Five signs it is time to stop and check.

Use the free checklist if someone you met through social media is promising returns, asking for fees or applying pressure.

Download the free checklist
  1. 01

    A trusted identity feels slightly wrong

    A familiar name or photo is being used, but the account, tone or story does not quite match.

  2. 02

    A small payment unlocks a bigger return

    You are told a transfer fee, release charge or verification payment stands between you and your money.

  3. 03

    The requested payments keep growing

    Each payment creates a new reason to send more rather than completing the promised payout.

  4. 04

    They move you away from public messages

    The conversation shifts into private chats or a money-transfer service where intervention is less likely.

  5. 05

    Questions trigger urgency or threats

    Pressure, guilt, account warnings or personal threats appear when you pause or challenge the story.

Evidence and recovery

Turn a confusing message trail into a clear case.

Complete case builder

Evidence & Recovery Toolkit

Build a dated account of what happened, preserve the right records and follow the UK escalation path in the right order.

  • Case timeline tracker
  • Screenshot and transaction checklist
  • Subject Access Request template
  • Bank-to-Ombudsman escalation guide

Decode the letter

Understanding Your Bank's Response

Translate rejection language around authorisation, chargebacks and PSR scheme exclusions into practical next questions.

The route, simplified

Bank complaint

Final Response Letter

Financial Ombudsman

Straightforward pricing

Choose the help you need.

One-off digital downloads. No subscription and no inflated bundle promises.

Free

5 Signs This Is a Scam

A quick, shareable check for someone who needs clarity before sending more money.

Get the checklist

£7

Evidence & Recovery Toolkit

Track the timeline, gather evidence, request records and prepare a structured bank complaint.

Get the toolkit

£4

Understanding Your Bank’s Response

Make sense of common rejection reasons and identify what to ask or challenge next.

Get the guide

Take your next step

You do not have to untangle this alone.

If the requests are escalating, pause payments now. Start with the free signs checklist, then use the recovery tools when you are ready to build your case.